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Andrew Michael Mcsherry Mcsherry

Aftersales

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Andrew McSherry is a seasoned customer experience professional with over two decades of international expertise in client care, aftersales management, and service coordination—particularly within the real estate, lifestyle, and telecommunications sectors. He currently serves as a Customer Support Specialist at The Art of Living in Spain, providing personalized assistance to residents and property buyers at the Altaona Sports & Wellness Resort.

Andrew’s role is integral to maintaining exceptional client satisfaction during the homebuying and post-sale journey. He ensures every resident receives clear communication, timely updates, and support across all aspects of their ownership experience—from handover and maintenance coordination to service personalization and issue resolution.

His background includes a diverse range of roles such as Aftersales Manager at Las Colinas Golf & Country Club, where he handled premium property handovers and owner care, and Customer Service Agent at Polaris World, a leading residential resort developer in Spain. He also brings strong team management skills from his time as Team Leader at IBM and Customer Care Lead at Homecall Communications, where he developed expertise in escalations, service recovery, and fault management.

Fluent in English and based in Murcia, Andrew is known for his approachable manner, professionalism, and solution-oriented mindset. His long-standing commitment to quality service and resident satisfaction makes him a valuable ambassador for the TAOLIS lifestyle and brand.


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